As this academic year draws to a close, I am writing to convey our sincere appreciation for the services you have performed for the School of Art, Music & Drama at McMaster University. Your work on our pianos has been an example of dedication, pride of craftsmanship, and outstanding technical skill. It is all too rare these days to find such professional ability combined with the old-fashioned virtue of integrity in business dealings, and your work with us has displayed both in abundance.
Please accept my sincere gratitude for the efforts you have expended on behalf of the school—in particular for your work in support of our Magic of Music Gala Benefit Concert—and also our very best wishes for your continuing success.